GENERAL IT SUPPORT

Including:
►	Internet and E-mail
	Helpline resources cover all aspects of the Internet, from simple email functions to effective online ‘surfing' for marketing and research purposes.
►	Word Processing
	Support on how to perform a mail-merge, and much more - assuring efficiency by using with valuable administration skills.
►	Databases
	Databases are regularly used by many companies to store information that can be easily accessed when required. Topics covered will include how to create forms, records and files, in addition to managing functional databases and support on how to modify and develop data storage systems.
►	Presentations
	Use software to create slide-show presentations, posters or leaflets. This support is valuable to companies and employees requiring professional presentations, and/or information displayed graphically.
►	Spreadsheets
	Introducing the concept of spreadsheets to: design forms, produce tables, carry out calculations, draw graphs and charts and much more.